Privacy Policy

Last updated: April 2026

1. Information We Collect

1.1 Personal Information

Full name, email address, phone number
Driving license details and government-issued ID
Payment information (processed securely — we do not store card details)
Address and location data for service delivery

1.2 Usage Data

Device information, browser type, IP address
Pages visited, time spent, referring URLs
GPS/vehicle telemetry data during active rentals (for safety purposes only)

2. How We Use Your Information

Processing bookings and service requests
Identity verification for vehicle rentals
Customer support and communication
Improving our services and website experience
Sending promotional offers (with your consent)
Fraud prevention and security

3. Information Sharing

We do not sell your personal information. We may share data with:

Insurance partners (for claim processing)
Payment processors (for transaction completion)
Law enforcement (when required by law)
Service partners within Al Arz Group verticals (with your consent)

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information from unauthorized access or disclosure.

5. Your Rights

Access and review your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time

6. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Contact

For privacy-related queries, contact us at privacy@alarzgroup.com or call +91 89044 40805.